Information We collect

We collect information to provide better services to all our users and the information we collect, and how that information is used, depends upon how you use our services

When you are not signed into Jhaiho account, we store that information we collect with unique identifiers tied to the browser, application, or device you are using. This helps us do things like show right tattoo images and recommend suitable tattoo studios for you

When you’re signed-in, apart from above, we also collect information that we stored with your Jhaiho account

We collate both the data that you provide and the that we collect as you are using our services.

The list may include:

- Email address
- Name
- Phone number
- Facebook profile and its related data
- Linkedin profile and its related data
- Location information
- IP address
- Tattoo images and Tattoo Studios, you liked, shared, or reported
- Cookies and your activities on Jhaiho Platform
- Your activities on our platform
- Your username and password
- Your information related to your bookings

If you are a Tattoo Studio and use our Studio Management Application, we collect information related to your Tattoo Studio and available amenities in your tattoo studio out of which most of them is visible to the fellow users on our platform.

We collect payments through third party financial service provider Razorpay and refer their Privacy Policy for credit card or debit card or bank account data security and privacy

How we use your information

We use your information to serve you better, deliver our services effectively, and improve your experience on our platform.

Using your data, we provide you with

tattoo consultation and tattoo details
tattoo search and find features
multiple filter options to guide you through your search for tattoo designs
schedule booking with Tattoo Studio
reminders and follow-ups about tattoo booking via phone, messages, emails, notification, messenger, whatsapp, telegram, viber, etc.
pre and post tattoo care
recommend tattoo studios based on your needs, preferences, location
recommend tattoo designs based on your preferences
showcase Tattoo Studio details and their amenities
showcase customer reviews of tattoo studios
continuous improvement of our Platform to serve you better
Jhaiho promotions, occasion wishes, alerts via phone, messages, emails, notification, messenger, whatsapp, telegram, viber, etc. However, you can opt-out from receiving them whenever you want
support you with your queries arise out from use of our platform
resolve your payment and refund related queries

Sharing your information

Below is the criteria for sharing your data

if you have registered using our Studio Management Application, most of your information except your phone number/email ID will be published on Jhaiho Platform for other users and to improve your business
some of our features let you to share your information in social media platforms and on chat applications, etc
If you when you make review on Tattoo Studio that will be published on Jhaiho Platform which will be visible to other users
we may disclose your personal data with parties outside of Jhaiho Private Limited if we believe that access, use, preservation, or disclosure of this information is necessary to

• comply with a legal obligation,
• protect and defend the rights, property, or safety of Jhaiho Private Limited, its users, or the public as required or permitted by law
• prevent or investigate possible wrongdoing in connection with the use of our Platform
• protect against legal liability

Data transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Keeping your data secure

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We regularly monitor our systems for vulnerabilities and try to prevent security breaches. We cannot, however, warranty any information you send to us and therefore cannot guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of our safeguards.

Retaining your information

We retain the data we collect for different periods of time depending on what it is and how we use it:
some of our features let you to share your information in social media platforms and on chat applications, etc
If you when you make review on Tattoo Studio that will be published on Jhaiho Platform which will be visible to other users
we may disclose your personal data with parties outside of Jhaiho Private Limited if we believe that access, use, preservation, or disclosure of this information is necessary to

• we keep some of your data until you delete your Jhaiho Account such as your favorite images and tattoo studios, data collected through your social media profiles, etc ,
• other data is deleted or anonymized automatically after a set period, such as cookies and your activities on our Platform
• and some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.

Compliance with legislation and rules

Jhaiho Private Limited currently operates in India, and therefore currently adheres to the laws and rules established within India. Information supplied to us is treated in accordance with the laws and rules established in India

Jhaiho’s cookies policy

We track your activity on our platform using cookies and similar technology to provide better services to you

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our merchant application.

You can instruct your browser to refuse all cookies. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

Third party service providers and links to other sites

We may employ third party companies and individuals to facilitate our services ("Third-Party Service Providers"), to provide the service on our behalf, or to assist us in analyzing how our platform is used. These third parties have access to your data to perform these tasks on our behalf and they have their own Privacy policies to safeguard your data.

Our Privacy Policy does not cover third-party links on our site

If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Platform does not address anyone under the age of 18 ("Child")

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

The laws in India do not define a legal age limit for owning or running a business, however, no one under the age of 18 can legally sign a contract. If we become aware that a service provider has falsified their age to offer their services through our Platform, their services will be terminated, and all personal details will be dealt as per Secton-7.

Contact Us

You can contact us for queries, feedback, or to resolve complaints

If you have any queries or complaints regarding this Privacy Policy or would otherwise like to get in touch with us, please email us at
support@jhaiho.com

If you are unable to reach us there or are not satisfied with the level of support you receive, please contact our Customer Support team at
+91 8884 464 604.