Jhaiho provides market place for tattoo artists (TA) for their tattooing business needs such as customer reach, pre and post tattoo care, transparent customer reviews, appointments platform, customer relationship management (CRM), business analysis, share and store of tattoo work, which acts as bridge platform between customers and tattoo artists. Customers and tattoo artists perform below on Jhaiho

Tattoo artist can:
create, manage, and share the studio profile
set and share studio working hours and appointment duration
set price and discount for the work
appear in jhaiho search results
get booked by customers for tattoo
manage entire life cycle of the appointment – accept, reschedule, cancel, complete, delete
take finished tattoo work photos with special filters
tag, upload and share finished tattoo works on profile and Jhaiho’s discover
get tattoo work reviewed and rated by the customers whom the tattoo work is performed. Reply to those reviews customer relationship management (CRM).It means tattoo artist can have customer details such as – customer database, their contact details, tattoos done to them, and appointments, reviews and rating history with the customer analyze studio business with various analytical tools provided by Jhaiho share studio profile which is a web application link on various share application such as whatsapp, facebook, messenger, facebook, email, etc.
search and filter appointments activity log
synchronize third party calendars with studio calendar

Customers can:
search and find suitable tattoo artists based on price, reviews, and rating.
find out tattoo artists available time and book appointment based on mutual suitability
manage through-out lifecycle of the appointment for reschedule, cancel
find do and do-not before appointment
once tattoo is done, review the service, designs, hygiene, tools, and studio ambiance
see and download the tattoo photo that was done
find post tattoo care
get appointment details link, appointment reminders, review link by sms’ get discount coupons on email

When you share information with us, for example by creating your studio profile on Jhaiho and filled-in all the details, we can make those features even better – to show your profile in search results of customer, help you get your tattoo work reviewed, and showcase your great tattoo design works to the world. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy and data. Our Privacy Policy explains: What information we collect and why we collect it. How we use that information. The choices we offer, including how to access and update information.
We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to Jhaiho, so whether you are new to Jhaiho or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.

INFORMATION WE COLLECT

We collect information to provide better features to all of our users – from figuring out basic stuff like your tattoo studio name, to more complex things like your contact information, address, etc.
We collect information in the following ways:
Information you give us. To sign in to Jhaiho we ask you to provide personal and professional information like your name, phone number, tattoo studio name, price, discount, address, email ID, studio description, studio open and close hours, appointment duration, and profile and studio photos.
Information we get from your use of our services. We collect information about the features that you use and how you use them, your customers database, number of appointment completes, the approximate cost of each appointment, photos of your tattoo work, tags as per the pre-classification, tattoo sizes of your customers, most used timeslots for scheduling an appointment, your most freely available times, your appointment activity log, time and date of appointments, duration of appointments, etc. This information also includes:
Device information
We collect device-specific information (such as your phone’s hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Jhaiho may associate your device identifiers or phone number with your Jhaiho Account.

LOG INFORMATION

When you use our services or view content provided by Jhaiho, we automatically collect and store certain information in server logs. This includes:
details of how you used our features,
telephony log information like your phone number
Internet protocol addresses (IP Address).
device event information such as crashes, system activity, hardware settings, browser type, Browser language, the date and time of your request and referral URL. Cookies that may uniquely identify your browser or your Jhaiho. Mobile Number/Email address are stored securely OTP used for logging in is valid for 15 minutes.

LOCATION INFORMATION

When you use Jhaiho services, we may collect and process information about your actual location. We use Google’s location API and hence agree to all the Terms & Conditions related to the Google Location’s API. You agreeing to this Terms & Conditions also indicate that you agree to the Google’s Terms & Conditions. If there is a conflict raised between Jhaiho Policy (mentioned in the document) and Google’s Terms & Conditions, it is the sole decision of Jhaiho to decide whether the conflict falls under Jhaiho’s purview or Google’s Purview. If it is under Jhaiho purview, it will be dealt as per Jhaiho’s Terms & Conditions. If it is under Google’s purview, it has to be separately raised to Google and Jhaiho has no role in the entire conflict resolution process with Google and Jhaiho will be not be held responsible for any decision taken by Google. Also, Jhaiho doesn’t play any role or influence the entire decision making process by Google.

OTHER THIRD PARTY APIS

Jhaiho also uses various 3rd parties API’s including:
Holiday API – Google Holiday API Terms & Conditions
By accepting this terms & conditions you are indicating that you also agree to the respective Terms & Conditions of each of the 3rd party APIs mentioned above.
If there is a conflict raised between Jhaiho Policy (mentioned in the document) and Google’s Terms & Conditions, it is the sole decision of Jhaiho to decide whether the conflict falls under Jhaiho’s purview or Google’s Purview. If it is under Jhaiho purview, it will be dealt as per Jhaiho’s Terms & Conditions. If it is under Google’s purview, it has to be separately raised to Google and Jhaiho has no role in the entire conflict resolution process with Google and Jhaiho will be not be held responsible for any decision taken by Google. Also, Jhaiho doesn’t play any role or influence the entire decision making process by Google.

WEATHER API – YAHOO WEATHER API TERMS & CONDITIONS

By accepting this terms & conditions you are indicating that you also agree to the respective Terms & Conditions of each of the 3rd party APIs mentioned above.
If there is a conflict raised between Jhaiho Policy (mentioned in the document) and Yahoo’s Terms & Conditions, it is the sole decision of Jhaiho to decide whether the conflict falls under Jhaiho’s purview or Yahoo’s Purview. If it is under Jhaiho purview, it will be dealt as per Jhaiho’s Terms & Conditions. If it is under Yahoo’s purview, it has to be separately raised to Yahoo and Jhaiho has no role in the entire conflict resolution process with Yahoo and Jhaiho will be not be held responsible for any decision taken by Yahoo. Also, Jhaiho doesn’t play any role or influence the entire decision making process by Yahoo.

LOCAL STORAGE

There are some data that are being shared locally, but they are not accessible to the phone or desktop user outside the Jhaiho app. A user can only access below
the “photos” received and download, from any appointment which is created and have an attachment tattoo artist contract details add to phone
appointment details download and add to phone calendar
share photos with other sharable application
downloadable pdf documents

HOW WE USE INFORMATION WE COLLECT

We use the information we collect from our application to provide, maintain, protect and improve them, to develop new ones, and to protect Jhaiho and our users. This information is also used to analyze the behavior, pattern, interest and other details of the user so that we can provide better features in future.
We may use your name and tattoo studio name those you provide for your Jhaiho Profile across all of the features we offer within the Jhaiho application.

TRANSPARENCY AND CHOICE

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices. For example, you can:
control your location sharing permissions
review and control certain types of information tied to your Jhaiho account by using our studio profile option. select your preferences as to how you want your studio profile to be displayed to other users and who should see it set your working hours where you want your appointments to be scheduled choose to sync with your various other calendars including – Google and Outlook control visibility legal consent and post tattoo care control customer loyalty schemes

INFORMATION YOU SHARE

You share
Your studio profile links can be shared via various applications including Whatsapp, Facebook, email and many others. But none of your personal data is shared via any of the share link within the application – it is always the Jhaiho website and app link and thus Jhaiho’s website and app link is indexable by various search engines including Google. In case user share any of their data within the public forum (via various means); Jhaiho is not responsible for it being used/ misused by anyone for their personal gain or malign their image/reputation.
Tattoo photos can be shared with the customers post tattoo work. The shared photos are automatically shared with customers and posted on your profile gallery and Jhaiho discover. These photos appear in search engine search results

Do note, we are not providing any paid features in the application at this moment, hence we don’t ask you to make any financial transaction directly or indirectly through the app/website. This implies that we are not asking you to share any of your financial/payment details. If you get any links/intimation from Jhaiho or any of its affiliates including the employees of Jhaiho, please make sure you do not make any financial transaction (online or offline) and bring this matter to the immediate notice of Jhaho, so that Jhaiho can decide on the further course of action. However, if you have made any financial transaction (online/offline), Jhaiho is not to be held responsible and Jhaiho is not liable to make any investigation, nor compensate to you in any way of the damage done to you.
If you register into Jhaiho as a tattoo studio, we take specific details from you like your studio name, address, s email, logo, studio open and close hours, website, etc. These information are displayed to the customer (based on the privacy settings). Jhaiho might use this information to sell its services to you based on your business. However, it’s your right to accept or decline the services provided by Jhaiho.
Also, Jhaiho is not responsible for any use of your personal information by any person for any purpose. For the customers who are using the services, Jhaiho doesn’t guarantee the accuracy of the information; they may contact the tattoo studio for more information of their services.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

Whenever you use our features, we provide you option to edit your personal information like Name, Profile Photo, and edit your working time and appointment slots, etc
However, Jhaiho take outmost care in keeping your personal information secure. In case we find any venerability towards any security breach, we will try to fix this and provide a patch/updated version of the app.

INFORMATION WE SHARE

We do not share personal information with companies, organizations and individuals outside of Jhaiho unless one of the following circumstances applies:

WITH YOUR CONSENT

We will share personal information with companies, organizations or individuals outside of Jhaiho when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

FOR EXTERNAL PROCESSING

We can provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

FOR LEGAL REASONS

We will share personal information with companies, organizations or individuals outside of Jhaiho if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Meet any applicable law, regulation, legal process or enforceable governmental request.
Enforce applicable Terms of Service, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of Jhaiho, our users or the public as required or permitted by law.
These details might vary from country to country, and hence it is the sole decision of Jhaiho as to what details is needed to be shared in accordance with the points mentioned above.

If Jhaiho is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

INFORMATION SECURITY

We work hard to protect Jhaiho and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We offer you an extra level of authentication (as an OTP on your mobile number) when you sign-in to Jhaiho Account. We review our information collection, storage and processing practices, database encryptions, including physical security measures, to guard against unauthorized access to systems. We restrict access to personal information to Jhaiho employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

WHEN THIS PRIVACY POLICY APPLIES

Our Privacy Policy applies to the Jhaiho application and all the features within the application and all its third party APIs Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

COMPLIANCE AND COOPERATION WITH REGULATORY AUTHORITIES

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

CHANGES

Our Privacy Policy may change from time to time. You should look at the terms regularly. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, Jhaiho InApp notifications or email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review when asked for in a written email to our support email address: support@jhaiho.com.

USING OUR SERVICES

You must follow any policies made available to you within the application. Don’t misuse our application. For example, don’t interfere with our application or try to access them using a method other than the interface and the instructions that we provide. You may use our application or individual features only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our application to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our application does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our application unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our application. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.

ABOUT OUR SOFTWARE/APPLICATION

Jhaiho is a downloadable software/application from Google Play store/Apple Store, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings. Jhaiho also has a web interface (webapp), which works only on the mobile browser and not on the desktop browser. In this web interface (webapp), the Customer can see specific information about the tattoo studio, can book appointments, can see the already scheduled appointments, user review, gallery, etc.

Jhaiho gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by Jhaiho as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Jhaiho, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our feature or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission or you have entered into an exclusive agreement with us. For any technical issues please refer to our FAQ document or write to us at support@jhaiho.com Jhaiho User Review Guidelines
To keep the rating score and review content relevant for your upcoming tattoo, we archive reviews older than 24 months. Only a customer who has booked through Jhaiho.com and finished an appointment in question can write a review. This lets us know that our reviews come from real customers, like you. Who better to tell others about the great service, friendly staff, or awesome design than someone who’s gone under the needle?

We want you to share your story, both the good and the bad. All we ask is that you follow a few simple guidelines.

REVIEWS VISION

We believe review contributions and responses will highlight a wide range of opinion and experiences, which are critical in helping other customers to make well-informed decisions about where to get inked.

REVIEWS PRINCIPLES

Contributions to Jhaiho.com are a reflection of the dedication of our customers, and are treated with the utmost respect.
Whether negative or positive, we’ll post every comment in full, as quickly as possible, after being moderated to comply with Jhaiho.com guidelines. We’ll also provide transparency over the status of submitted content.
Once a review has been submitted, you can modify it by contacting Jhaiho.com customer service.
We will use the same guidelines and standards for all user-generated content as well as the Tattoo studio’s replies to that content.
We will allow the contributions to speak for themselves, and we won’t be the judge of reality. Jhaiho.com’s role is that of a distributor of feedback from both customers and Tattoo artists alike.

GUIDELINES AND STANDARDS FOR REVIEWS

These guidelines and standards aim to keep the content on Jhaiho.com relevant and friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be tattoo related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Jhaiho.com’s services should be routed to our Customer Service.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include ‘hate speech’, discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the customer. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Jhaiho.com tattoo studio partners should not post on behalf of guests. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Jhaiho.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Jhaiho.com customers and tattoo artists and not of Jhaiho.com. Jhaiho.com does not accept responsibility or liability for any reviews or responses. Jhaiho.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, and reviews with text.
Jhaiho Account Deactivation
Jhaiho provides you with an option to deactivate your account within the application. However, Jhaiho retains certain information about you even after you deactivate the account. These information include your mobile number, email address, Name, Profile Picture and profession. If you reactivate your account again with the same mobile number/email address, Jhaiho automatically populates the same Name, Profile picture and profession. However we do not store your appointment information (both past, present and future) if you deactivate the account.
Modifying and Terminating our Services
We are constantly changing and improving our features. We may add or remove functionalities or features, and we may suspend or stop a feature altogether.
You can stop using our application at any time, although we’ll be sorry to see you go. Jhaiho may also stop providing our application to you, or add or create new limits to our application at any time. We believe that you own your data and preserving your access to such data is important. If we discontinue a feature/Service (it can be also based on any user, location or any other demographics) , where reasonably possible, we may or may not give you reasonable advance notice and a chance to get information out of that Service. If there is a change in any service, feature, functionality, etc. provided by any of the 3rd Party APIs (Google, Linkedin, Yahoo) that we are using, it has to be separately raised to Google and Jhaiho has no role in the entire conflict resolution process with the respective 3rd party and Jhaiho will be not be held responsible for any decision taken by the 3rd Party. Also, Jhaiho doesn’t play any role or influence the entire decision making process by the 3rd Party.

OUR WARRANTIES AND DISCLAIMERS

We provide our Application using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services.
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER JHAIHO NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE FEATURES, THE SPECIFIC FUNCTIONS OF THE FEATURES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”.
SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES. Also, any issue that has to be raised legally, has to be brought to the notice of Jhaiho within 7 days from the date of occurrence of the event, else it will be considered null and void and can led to further termination of the Jhaiho usage for that user and all related parties.

DISPUTES BETWEEN TATTOO STUDIO AND CUSTOMERS

We provide tattoo market place best efforts basis and Jhaiho is not liable for any disputes arise out of tattooing or any other issues between tattoo studio or tattoo artist and their customers. Any such disputes to be settled down directly between those involved parties and Jhaiho does not have any role or responsibilities in such disputes

LIABILITY FOR OUR SERVICES

WHEN PERMITTED BY LAW, JHAIHO, AND JHAIHO’S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF JHAIHO, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE IN THE PRECEEDING ONE MONTH. IN ALL CASES, JHAIHO, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

INTELLECTUAL PROPERTY RIGHTS

You acknowledge that Jhaiho and/or its Company(s) shall continue to own absolutely and shall be exclusive owner of all worldwide right, title and interest in and to the Application and copies thereof, including without limitation all copyright, patent, trademark, trade secret and other intellectual property rights, in and to the Application as artwork, Application, and otherwise, including all copies of the Application, regardless of the format in which they are expressed or the media on which they are recorded. Any and all updates, revisions, enhancements or additions to the Application shall automatically be deemed to be included in the definition of “Application” hereunder and shall become part of, and subject to, this Agreement. Except for the limited license granted by this Agreement, You acquires no right whatsoever to the Application. Notwithstanding anything to the contrary contained herein, no title to the Application, or any intellectual property or other rights therein, is transferred to You by virtue of this Agreement. You shall keep intact in the Application and in all copies thereof, whether made legally or otherwise, Jhaiho’s copyright and other proprietary rights notices or legends.

PROHIBITION ON REVERSE ENGINEERING, DECOMPILATION, AND DISASSEMBLY

You may not reverse engineer, decompile, defeat license encryption mechanisms, or disassemble the application except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. All change requests will be raised directly with JHAIHO and will be implemented at an agreed upon price. JHAIHO reserves the right to terminate the product without notice if you are found to be using the Application in any means that implies a violation of the terms of license.

BUSINESS USES OF OUR APPLICATION

If you are using our application on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Jhaiho and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.
In no event shall Jhaiho be liable for any special, incidental, indirect, exemplary, punitive or consequential damages of any kind and however caused, including but not limited to business interruption or loss of profits, business opportunities, or good will even if notified of the possibility of such damages and notwithstanding the failure of essential purpose of any remedy.

GOVERNING LAWS AND DISPUTE RESOLUTION

All disputes arising out of the services shall be governed under the Laws of Karnataka( a state in India) and shall be referred to exclusive jurisdiction of the courts at Bangalore, India.

KEY TERMS

FEATURES – Means of providing benefits to customers. A feature is a distinctive characteristic of software that sets it apart from similar items.
APPLICATION – A mobile application, most commonly referred to as an app, is a type of application software designed to run on a mobile device, such as a smartphone or tablet computer. Mobile applications frequently serve to provide users with similar services to those accessed on PCs.
APPOINTMENTS – an arrangement to meet someone at a particular time and place
COOKIES – A cookie is information that a Web site puts on your hard disk so that it can remember something about you at a later time.
IP ADDRESS – a unique string of numbers separated by full stops that identifies each computer using the Internet Protocol to communicate over a network.
PIXEL TAGS – Pixel tags (also called clear GIFs, web beacons, or pixels) are small blocks of code on a webpage that allow websites to do things like read and place cookies. The resulting connection can include information such as the person’s IP address, the time the person viewed the pixel and the type of browser being used.
HTML5 – Hypertext Markup Language revision 5 (HTML5) is markup language for the structure and presentation of World Wide Web contents. HTML5 supports the traditional HTML and XHTML-style syntax and other new features in its markup, New APIs, XHTML and error handling.
INDEXABLE – a more or less detailed alphabetical listing of names, places, and topics along with the numbers of the pages on which they are mentioned or discussed, usually included in or constituting the back matter.
API – a set of functions and procedures that allow the creation of applications which access the features or data of an operating system, application, or other service.